Workspace Account, plans and availability
Check your plan and current limits without relying on an old table.
Review your account
In Settings → Account, sign in or link your account, review the recognized plan and current device. Follow the sign-in flow opened by the app. If you purchased a plan, check that you are using the matching account.
Understand availability
The catalogue includes Standard, Plus, Ultimate and Enterprise options. Features, limits and device counts depend on your current plan and license. A locked control may explain its required plan; it does not mean your workspace is configured incorrectly.
Trials and plan changes
When a trial is available to your account, the panel shows the offer and how to redeem it. Duration, eligibility and the trial plan can change. Check its status and end date. Your account and the plans page are the reference for current prices and offers.
If the plan is not recognized
Check the signed-in account, activation on this computer and the connection needed to refresh status. If the problem persists, contact support with the version and visible message. Do not send passwords, provider credentials or private workspace information.
See plans and support. External AI provider costs are separate: review connections.
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